Returns and Refunds Policy

Thank you for shopping at YakGear! If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original date of purchase for store credit or refund.

To be eligible for a return, please make sure that:

  • The product was purchased within the last 30 days
  • The product is unopened and in its original packaging
  • The product is not used or damaged
  • You have the receipt or proof of purchase
  • You have obtained a Return Merchandise Authorization (RMA) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Authorization (RMA), contact us:

Send the unopened product in its original packaging, along with the receipt or proof of purchase and a note indicating whether you would prefer a store credit or refund, to:

YakGear Returns
4000 Airline Drive, Suite C
Houston, Texas 77022
USA

Please write your RMA number on the outside of the box for faster processing. Returns for refund typically take two to four weeks to be processed once they are received.

Shipping Charges

All shipping charges are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from YakGear.

Damaged Items
If you received a damaged product, please notify us immediately for assistance.

Sale Items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:

 

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