What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. Other personal data collected by our website may include IP addresses, cookie identifiers or other tracking technologies such as pixels.

When ordering or registering on our site, as appropriate, you may be asked to enter your: Name, email address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
  (Your information helps us to better respond to your individual needs.)
• To improve our website
  (We continually strive to improve our website offerings based on the information and feedback we receive from you.)
• To improve customer service
  (Your information helps us to more effectively respond to your customer service requests and support needs.)
• To process transactions
  (Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
• To administer a contest, promotion, survey or other site feature
• To send periodic emails
  (The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to occasional company news, updates, related product or service information, etc.)

Note: If at any time you would like to unsubscribe from YakGear emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

• We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information.
• We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database, only to be accessible by those authorized with special access rights to such systems. Those individuals are required to keep the information confidential.
• After a transaction, your private information (credit cards, Social Security numbers, financials, etc.) will not be stored on our servers.

Use of Cookies

YakGear uses cookies and similar technologies, such as tags and pixels (“cookies”), to personalize and improve your customer experience as you use our website and to provide you with relevant online advertising.

Cookies are small text files containing a unique identifier, which are stored on your computer or mobile device so that your device can be recognized when you are using a specific website or mobile app. They can be used only for the duration of your visit or they can be used to measure how you interact with services and content over time. Cookies help to provide important features and functionality on our website, and to improve your customer experience.

Cookies may be used to do the following:

Improve the way our website works for you
Cookies allow us to personalize your experience and allow you to use many of the website’s useful features. For example, cookies are used to remember your preferences and the contents of your shopping cart.

Improve the performance of our website
Cookies can help us to understand how our website is being used, including identifying error messages and frequently visited pages.

Deliver relevant online advertising
YakGear uses cookies to help deliver online advertising that is most relevant to you on our website and other organizations’ websites. Cookies used for this purpose are often placed on our website by approved third parties (such as AdRoll) providing marketing services to us.

These cookies may collect information about your online behavior, such as your IP address, the website you arrived from and information about your purchase history or the content of your shopping cart. This means that you may see our display ads on our on other organizations’ websites.

Measure the effectiveness of our marketing communications, including online advertising
Cookies can tell us if you have seen our advertising, as well as how long it has been since you have seen it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advertisement.

We also use cookies to measure the effectiveness of our marketing communications, for example by telling us if you have opened a marketing email that we have sent you.

Managing Cookies

Most web browsers allow control of selected cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, see this article: https://html.com/resources/cookies-ultimate-guide/.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Your Choices

You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Below, we describe the tools and processes for making these requests. You can exercise some of the choices by logging into your account and using settings available within the account. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.

Deactivate your account: If you no longer wish to use our products, you may be able to deactivate your account. If you can deactivate your own account, that setting is available to you in your account settings. Otherwise, please contact us at the contact information below. Please be aware that deactivating your account does not delete your information.

Delete your information: In some cases, you may ask us to delete accessing, storing, using and otherwise processing your information. You can request this deletion by contacting customer service. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe an account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved.

Opt-out of communications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages (such as a receipt for a purchase) from us regarding our products.

You may be able to opt out of receiving personalized advertisements from third party advertisers. For more information about this practice and to understand your options, please visit: http://www.aboutads.info, http://optout.networkadvertising.org/ and http://www.youronlinechoices.eu.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.

Children’s Online Privacy Protection Act compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act.) We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms of Use page establishing the use, disclaimers, and limitations of liability governing the use of our website at yakgear.com.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page, send an email notifying you of any changes and/or update the Privacy Policy modification date below.

This policy was last modified on 3.6.23

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

Address:
4000 Airline Drive, Suite C
Houston, Texas 77022
USA

Contact:
sales@yakgear.com